Quick Answer: How Do I Contact Apple Directly?

How do I contact Apple about charges?

Report an unknown transaction or dispute a chargeOn your iPhone, open the Wallet app and tap Apple Card.Scroll down and tap the transaction that you want to report.

Tap the transaction again, then tap Report an Issue.Choose the type of issue that you want to report.More items…•.

How do I connect to Apple Customer Care?

Start your request online and we’ll find you a solution….Contact Apple SupportContact iTunes Store support.See all worldwide support telephone numbers.Contact a mobile carrier.Find an Apple Authorised Service Provider.

Does Apple have a live chat?

If you need help, Apple provides support for your products in many ways. One of them is live chat support. Live chat allows you to use instant / live (real-time) messaging to contact Apple’s support team via its website. Apple’s live chat offers faster response times, much faster than emails.

How do I email Apple?

Apple has no published email address for Customer Service. Apple handles most issue, technical and customer service, only via telephone or in-person at an Apple Store. As Miriam suggested, you can call Customer Relations if you have an issue that you can’t resolve in another way.

How do I talk to a human at Apple?

How to Call a Live Person in Apple Customer ServiceDial 1-800-275-2273.Say “speak with the representative”Answer “yes” or “no” to the subsequent questions of the automatic system.Stay on the line.After that, the automated phone system will connect you to a live customer service agent from Apple.

Is Apple tech support free?

Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support.

How do I report a problem with Apple?

Report A PurchaseGo to reportaproblem.apple.com.Enter the Apple ID and password that you used to buy the item, then choose Sign In.Choose Report a Problem next to the item that you need help with.Choose your problem from the menu.Follow the onscreen steps.

How much does Apple tech support cost?

As for pricing, Apple will charge a fee of $19 for a single incident of basic tech support and troubleshooting. There will, however, be an option for users to request an exception on the fee.

How long does Apple technical support last?

Most Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support.

How do I get a refund from Apple?

How to request a refundGo to reportaproblem.apple.com.Sign in with your Apple ID and password.If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it.Follow the instructions on the page to choose the reason why you want a refund and submit your request.