Quick Answer: Are Hermes Returns Free?

Can I return a Hermes parcel at the post office?

If you prefer to drop off your parcel rather than waiting in to have it collected from you, simply book a drop-off service.

Drop off services are offered by Collect Plus, Hermes, UPS, DPD and Parcelforce.

If you choose a Parcelforce delivery service, you drop it off at your local Post Office, or Parcelforce Depot..

Can my Hermes parcel be collected?

All we need next is a few details about your parcel. You can book your collection up to 7 days in advance or as early as tomorrow. Just book before 10pm and a courier will collect your parcel the next day, between 8am and 8pm – you’ll receive a 2-hour time slot on the day.

Do Hermes collect home?

Go to myHermes and either log in or create a myHermes account. To arrange a courier collection, simply follow the instructions provided. … Hermes can collect your parcel from your home address on a pre-arranged day for £3.95, this will require a printer to print off a collection label.

What happens after Hermes final delivery attempt?

Depending on the retailer you’ve ordered from, you’ll receive an email after the attempt has been made with details of when the next delivery attempt will be. … Your courier will have a specific route they use to make sure they get all of their parcels delivered that day so they won’t be able to come back to you.

How do I return my Hermes parcel?

Print your returns label and drop your parcel off at your nearest ParcelShop. You can also print your label at a Print In-store ParcelShop if thatʼs easier. Returning your items is easy with Hermes, so just sit back and wait for your refund or exchange.

How does Hermes return work?

Two simple options, one great returns experience Our Hermes Courier Returns option allows you to add a personal touch to your returns process with a local courier doorstep collection. Your customers simply contact you directly to arrange a collection. And we do the rest, getting your parcel back to you by Day 3.

Why is my Hermes parcel returned to sender?

If you are the sender, there is a possibility that the recipient may refuse to accept the package. This could happen either because the person was not notified about the delivery, or because the packaging was damaged. Then, the parcel will be returned to the sender, on the request of the receiver.

What do I do if my Hermes parcel is not collected?

To find your nearest ParcelShop click here. So your courier doesn’t make the journey for your collection, please get in touch and we’ll let them know that they can cancel their collection attempt and also sort out your refund of the difference in charge. Can my courier come back?

How much does it cost to send a Hermes parcel?

PricingWeightParcelShop Drop-offCourier Collection0-1kg Medium£3.38£3.811.01-2kg Medium£3.38£3.812.01-5kg£4.69£5.455.01-10kg£6.19£6.553 more rows

What happens if item is returned to sender?

Returned to sender is a common policy used by post carriers to handle items that could not be delivered. If an item could not be delivered for any reason, the item would be sent back to the indicated return address.

How long does Hermes take to return to sender?

It can take up to 14 days to be received back. Hermes managed to separate two bit of packaging.